Shipping

Our products can be shipped Australia-wide. We do not currently ship to international customers.

All orders are dispatched within 48 hours (excluding monthly subscription boxes, which have specific dispatch dates). Orders may not be specified for delivery on specific dates.

Schedule of typical Australia Post delivery timeframes by location:

 Within NSWAfter dispatch
MetroUp to 2 business days
CountryUp to 5 business days
InterstateAfter dispatch
MetroUp to 3-6 business days, depending on lodgement and destination points
CountryApproximately 7-9 business days but depends heavily on lodgement and destination points 

Please note: Australia Post has advised that they are experiencing significant delays in postage as a result of network strain due to the current COVID-19 pandemic.

Shipping is not available to areas controlled by a total alcohol ban, such as legislated permanent alcohol-free places and ‘dry areas’. 

We request that orders are signed for upon delivery but you may request for your order to contain specific delivery instructions. We do not accept responsibility for missing parcels where they have been authorised to leave unattended or without signature. 

Where the delivery details supplied are incorrect or a parcel is refused by the recipient or the parcel is not collected from a post office resulting in an order being returned to us, you will be charged the fee incurred by us to redeliver your order.

Our $9 flat rate shipping model does not apply to all products or to all locations – rates will be made available to you at checkout.

Please note that delivery is not temperature-controlled and so your order may not be delivered or stored at the optimal temperature range between dispatch and delivery. Prior to dispatch, we take all possible precautions to ensure our products are stored in optimal conditions to retain quality and freshness.